Help Center

Frequently asked Questions

How do I order?

Simply go to our "Book Now" page where we detail our tours. Select your tour, the time of your tour, and book it! Are you looking for something special? Are you organizing an event? Just email us at Group & Private Tours and we will do our best to arrange something that suits you. After your booking is made, we will send you an automatic e-mail confirmation. If you have any questions before booking, feel free to contact us via email

*Please note if you are using a special promo code then enter it in the "Voucher Code" section before you select the amount of tickets you would like to purchase*

What is included in the food tour?

All the delicious food and drinks mentioned above, but if you want more alcohol (and who doesn't?) We offer a upgraded drinks package that gives you 2 drinks.

Where is the meeting spot?

You can find the meeting spot here and if it's not clear you can always contact us.

St. Lawrence Centre for the Arts. Across from Berczy Park. Address is: 27 Front St. E., Toronto. ON M5E 1B4. Your guide will be waiting for you, holding an orange umbrella.

»»CLICK HERE FOR DIRECTIONS««

Where the tour will end?

The tour will end in the heart of the Distillery District. After the tour, you'll have the opportunity to explore local galleries, boutiques, and artisan shops, as well as sample some of Toronto's finest craft beer and spirits.

Is your food tour suitable for a vegetarian or someone with other dietary requirements?

You can always tell our guides of any food allergies or special dietary requirements. We will adapt the menu so you can fully enjoy the tour! If you have any doubts or concerns, feel free to email us at toronto@secrettours.com before booking. Unfortunately, this tour is not gluten free and not suitable to vegetarian.

I am traveling with my family, is the tour ok for infants/children?

Children are quite welcome and it's free for any child 2 years or under. We can give them non-alcoholic drinks and you are free to enjoy the tour with your entire family of all ages.

I don't drink alcohol. Can I book your tour?

This is not a problem! Just inform our guide before the tour starts.

Is there enough food during your tour?

Similar to a tasting, you'll get to try some delicious food dishes while learning about the history and culture of the city. It is not recommended to have a big meal before this tour as these dishes are filling on its own!

Where do I add my discount voucher?

I would like to take your tour but it is already fully booked. Is there a way I can do the tour?

Our tours are often sold out very quickly. If the date requested is not available, please do not hesitate to email us and see if there is anything we can do. We cannot promise, but we will try our best to sort something out for you.

Is there a lot of walking?

To join our food tour, you must wear comfortable shoes. There will be around 35 mins of walking but it is not too difficult and is broken up between food stops. During the duration of the tour we will walk just over one kilometer. The guide walks at the pace of the tour members, you will never be rushed.

How many people max are on this tour?

Our tours are created for groups of 10 people or less for a more relaxed experience. But do not hesitate to contact us if you have a group larger than 10 people as we will be more than happy to try and assist you to the best of our abilities.

I cannot find a way to print the confirmation. Is it OK if I have it on my phone?

You do not have to print your voucher. A confirmation on your phone will be fine!

If I purchase a voucher as a gift, or am given a voucher how long is it valid for?

All of our vouchers expire one year from the date of purchase.

Can I choose my own cheese and meat?

Our guide will take care of everything. Should you wish to try something special, please inform our guide and they will do their best to make you happy.

Where does your food come from?

Top-quality, fresh and local!

What if it rains or I change my plans?

Toronto weather can range anywhere from 35° c/ 95° f in the summer and -20° c/ -4° f in the winter so please dress accordingly. We will accommodate in accordance to the weather but there will brief portions of the tour where we will be outdoors. We do not issue refunds as per our terms and conditions. We also inform you that we never cancel a booking even if we have only 2 people! However we do reserve the right to cancel the tour if we feel the weather is extreme, and we cannot run the tour due to this for more info see our Terms and Conditions: https://www.secretfoodtours.com/terms-and-conditions/

Can I pay the tour in cash?

You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.

Why do we need to pay for booking fee?

The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.

Foreign Transaction Fees

A few banks have charged their customer an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund this fee as a gesture of good will.